Drug Therapy Management (DTM) is a medical service provided by a pharmacist whose goal is to optimize drug therapy and improve therapeutic outcomes for patients. DTM includes a broad range of professional services, including performing a patient assessment and/or a comprehensive medication review, formulating a medication treatment plan, monitoring the efficacy and safety of medication therapy, enhancing medication adherence through patient empowerment and education, and documenting and communicating DTM services to prescribers in order to maintain comprehensive patient care.

URAC is the independent leader in promoting healthcare quality through leadership, accreditation, measurement, and innovation. By achieving this status, Geritom Medical has demonstrated a comprehensive commitment to quality care, improved processes, and better patient outcomes.

This fast-growing distribution channel for pharmacy benefit management drove the need for accreditation standards to support mail service pharmacies with a commitment to quality improvement, accountability, consumer protection and patient care.

URAC's Mail Service Pharmacy Accreditation standards cover core organizational quality, customer service, communications and disclosure, drug utilization management, pharmacy operations and a process for mail service outcomes measurement and quality improvement.

The URAC-accredited mail service pharmacy:

• Promotes safety and accuracy in dispensing practices
• Qualifies all medication distribution processes for appropriate temperature ranges
• Provides 24/7 patient and prescriber support
• Complies with foundational standards on risk management, consumer empowerment, and performance management
• Reports annual performance measures to URAC

The URAC accreditation process facilitates learning and continuous quality-improvement across your organization. It is not a simple checklist; rather, it serves as a flexible framework that enables you to assess and improve clinical care and program operations. URAC’s streamlined accreditation process requires applicants to submit comprehensive policies, procedures, workflows and other organizational information. Our reviewers coordinate all aspects of the process until a decision on accreditation has been determined via an impartial, third-party evaluation. URAC’s accreditation process validates compliance with nationally recognized health care standards and supports improvements and innovation in care management and service delivery for the long term.